For customers Hiro App

Laundry, from your phone.

Find a Hiro outlet, pay cashless, watch your cycle count down, and earn rewards — from the app or a walk-up kiosk.

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Step one — Find

The nearest outlet, first.

Open the map and every Hiro-enabled outlet nearby lights up. The closest one rises to the top — tap it and you're on your way.

HIRO
How you use it

Wallet & top-up

Load credit by eWallet or card, then pay for cycles straight from your balance.

How you use it

Track the cycle

Watch a live countdown for your wash or dry, with a full order history.

HIRO
How you use it

Rewards

Cash Rebate, a Birthday Free Wash, the Midnight Offer up to 50% off, and Flash Campaigns.

HIRO
No app? No problem.

Walk up, tap a screen, and pay — no phone, no download.

The Hiro Kiosk is a touchscreen at the outlet with the same machine selection and payment as the app.

Pay by contactless card or scan a QR code from your eWallet — the machine starts right after.

Made for first-time or infrequent visitors, or anyone who'd rather not use the app.

How it works for you

Five taps to a clean load.

1

Pick a machine

Choose in the app or tap it on the kiosk.

2

Pay

Wallet, contactless card, or QR.

3

It starts

The machine activates the moment payment clears.

4

Track

Follow a live countdown to the end.

5

Done

Saved to your order history.

The easiest wash.

Find a Hiro outlet near you.

Get in touch to locate a Hiro-enabled outlet, or see how the whole platform fits together.